Our Process in 5 easy steps

Step 1

GETTING IN TOUCH

The first step is calling into one of our four offices, or dropping us a line. You can also email one of our experts directly; information can be found on the our experts’ page. Alternatively, you can fill in our enquiry form and we’ll get back in touch.

Step 2

ALLOCATED AN EXPERT

You will be allocated an expert who will be your point of contact throughout the matter. We will also contact you to take full instructions and if necessary we can arrange an initial appointment.

Step 3

COSTS AND CLIENT CARE

At the start of the transaction we will provide you with an estimate of our anticipated fees which will be reviewed periodically throughout the matter. We will notify you at regular intervals of fees. We will provide you with our client care and retainer letters, which will give you an outline as to how the matter will progress and set out the terms of business for which we act for you. In accordance with current anti-money laundering procedures we are obliged to request that you provide us with three forms of identification prior to commencing work.

Providing Transparency in price and service – giving you a clear understanding what costs may be.

Information on prices charged for the following services:

Debt Recovery (up to £100,000)

Employment Tribunals (Claims for unfair or wrongful dismissal)

Probate (Uncontested cases with all assets in the UK)

Residential Conveyancing

Step 4

DEALING WITH YOUR MATTER

We aim to deal with your matter in the most efficient and cost effective manner practicable. We will keep you updated of the progress of your matter throughout the transaction.We will always return calls promptly.

Step 5

CLOSING YOUR CASE

Before closing your file we will discuss any necessary action for the future. We can store any original deeds/documentation on your behalf safely in our strong room free of charge. We aim to build lasting client relationships and hope that we can be of assistance to you in the future.